Archive
Posted in "January 2017"
salesperson tells team about new products
Communications

Engaging Vendors for Products

27 Jan, 2017

Switching from one software platform to other is something companies should never take lightly.  In today’s landscape, you can pick from the host of options: HDMS, Brightree, TIMS and the Mediware suite of software are all vetted options in our space.

We think that evaluating a change requires a systematic approach, including the 4 steps below.

From a high level, implementing new billing software additional capital from the company and additional resources from your current staff. Place emphasis on the latter of those two examples: your staff.  

Read More

Operations & Efficiency

Drop Shipping vs. Maintaining a Warehouse: Which Is Right For You?

26 Jan, 2017

Drop shipping vs. maintaining an inventory warehouse… What is the best option for your organization? As technology evolves and electronic ordering becomes a more prolific part of DME business, it’s clear that drop shipping is quickly becoming a more cost effective and efficient process, however, some items should be picked up in store when the cost of drop shipping plus product cost exceeds the reimbursement margin.

The key is understanding which products can be drop shipped and which ones should be in your warehouse to maintain profitability. We have laid some information below to help you better understand the advantages to automating your product delivery.

It’s critical to understand what product can be drop shipped and which ones
should be in your warehouse…

Read More

https://www.flickr.com/photos/stavos52093/12383314604/
Communications

Patient Delivery and Setup

25 Jan, 2017

There is one thing every HME provider has in common: the delivery and/or set-up of medical equipment. While the products and services may vary from provider to provider, there are certainly some best practices that come with this type of patient interaction no matter the product or service line.

Bringing medical equipment into a person’s home and integrating it into daily life can be a challenge. When incorporating a new piece of equipment into their world, most patients want to understand a few fundamental things about their continuum of care. We recommend cracking the communication code with patients by focusing on three key areas to guide patient expectations:

Lifestyle Expectations

Whether it’s an elderly person looking to maintain independence, a dad who needs to control his sleep apnea, or a complex rehab patient who is adjusting to a whole new way of life, in many cases, your patient is coming to you because something significant has changed. Focus communication efforts on guiding your patient through the process so they have a good idea of what might be coming next in their healthcare journey.

Read More